Privacy Policy for North West Electrical Contractors

North West Electrical Contractors (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website: northwestelectricalcontractors.co.uk

This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

North West Electrical Contractors provides electrical contracting services for construction companies, commercial sites, and specialist projects across the North West.

If you have any questions regarding this Privacy Policy or your personal data, you can contact us via the contact details published on our website.

This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following types of personal information:

Information You Provide Directly

  • Name

  • Email address

  • Telephone number

  • Company name

  • Project details or enquiry information

  • Any information submitted through contact forms or email enquiries

Technical Information Automatically Collected

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Referring website addresses

  • Cookie and analytics data

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotations

  • Deliver our electrical contracting services

  • Communicate regarding projects or appointments

  • Improve website performance and user experience

  • Comply with legal and regulatory obligations

  • Prevent fraud or misuse of our website

We will only process your personal data where we have a lawful basis to do so under UK GDPR.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and analyse visitor behaviour.

Cookies may be used to:

  • Remember user preferences

  • Measure website traffic

  • Improve website performance

  • Support security features

We may also use third-party analytics services such as Google Analytics to understand how visitors interact with our website.

You can control or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

5. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties where necessary, including:

  • Website hosting providers

  • IT and technical support providers

  • Professional advisers

  • Legal or regulatory authorities where required by law

Any third parties processing your information on our behalf are required to keep it secure and confidential.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. How Long We Keep Your Data

We will only retain personal information for as long as necessary:

  • To fulfil the purposes for which it was collected

  • To comply with legal, tax, or regulatory requirements

  • To resolve disputes or enforce agreements

When data is no longer required, it will be securely deleted or anonymised.

8. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to processing

  • Restrict processing

  • Request transfer of your data

  • Withdraw consent where processing is based on consent

9. Third-Party Links

Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of third-party websites.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any updates will be published on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us through the contact information available on our website:

Contact North West Electrical Contractors